It happens a million times every week - a customer gets a drink from a Starbucks barista - but each time is unique.
It's just a brief moment - just a hand across the counter offering a cup to another outstretched hand.
But there is a connection.
We ensure that everything we do is centered on that connection - from our commitment to the world's best quality coffee to the way we work responsibly with our customers and our environment.
From the beginning , with one location nearly 40 years ago, everywhere we've been and everything we touch has tried to make it a little better than we found it.
Every day we go to work to do two things: share delicious coffee with the world and try to make the world a little better. It was when the first Starbucks opened in 1971, and it still is.
In the early 1970s, the company was just one shop in Seattle's old Pike Place Market. From a small shop, Starbucks sold a selection of the best coffee from freshly roasted whole coffee beans in the world. The name, inspired by Moby Dick, recalled the romance of the sea and the seafaring tradition of the first coffee traders.
Howard Schultz (Chairman of the Board, President and CEO of Starbucks) first walked into a Starbucks store in 1981. Howard was sold from that first cup of Sumatra and joined Starbucks the following year.
A year later, in 1983, Howard traveled to Italy, where he was impressed by the Italian coffee bars and the romance of the coffee experience. He got the idea to bring back the Italian coffee house tradition to the United States. A place for conversation and a sense of togetherness. A third place, between work and home. He briefly left Starbucks to start his own coffee houses under the name Il Giornale. He returned in August 1987 and bought Starbucks with the help of local investors.
From the start, Starbucks wanted to be a different kind of company - one that was not just about coffee and its rich tradition, but also about the feeling of togetherness.
Our mission to inspire and nurture the human spirit - with one person, one cup and one neighborhood at a time.
Today, Starbucks, with its 15,000 locations in 50 countries, is the largest coffee roaster and retailer of specialty coffees in the world. And with each cup, we try to bring to life not only our legacy but also a special customer experience.